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THE NETWORK

Point of Presence (POP)

Aegis Telecom delivers quality voice traffic to more than 100 countries worldwide with the use of its network of international gateways spanning Europe,USA and Asia. Our PoPs are located in London, New York. Solutions and Infrastructure support is supplied by the market’s leading vendors to ensure high quality services and flexibility of scale. The network architecture is based on the following key components — Genband, VOSS, Digitalk network equipment. It fully complies with the latest requirements for new generation networks and supports various types of carrier-to-carrier interconnection, such as SS7, ISDN PRI, VoIP-H.323 and VoIP-SIP. All equipment uses uninterrupted backup power supply from several independent sources.

Network Operations Center (NOC)

Aegis Telecom offers a 24/7 NOC. Our NOC support team consists of a group of highly trained engineers who monitor our network infrastructure as well as the performance of each customer and destination. USP of Aegis NOC is that they are trained to Proactively monitor the Statistics and therefore making them efficient in troubleshooting the problem before the Customer notifies them. Our Ticketing system gets updated every 1 hour therefore all the unresolved TTs are attended multiple times. Our NOC people are well versed with English, Hindi and Bengali Language to cater to a wider Customer Base.

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